| Too Few Pages Indexed 
	If the search engine did not locate as many pages as you expected look here for the most common reasons why.
 
	TOP QUESTIONS
 
You have not enabled PDF indexing
	
			If your PDF files are not being indexed be sure that PDF indexing is enabled.
			To do this simply log in, go to the
			  
			page and then use the PDF indexing  link.
			 
You are not using the actual address of your site
	
			It is fairly common for sites to use a redirector to "give the site a more memorable name".
			If your site is like this, or if it uses a redirector for some other reason, then your account
			needs to specify the actual location of your site and not the location of the redirector.
		 
			For most sites, you can determine the actual location of your site by waiting
			for your home page to finish displaying, then using the address as shown at
			the top of your browser's window.
		 
			Some "name" services don't redirect but actually place your entire site within a frame
			so that the original name is still displayed in the browser's address field. For these
			types of arrangements you still need to use the actual location of your site and not the location
			of the "name".
		 
			Note that you do not need to sign up again to change your site's address!
			Simply log in, go to the
			 page and then use the change URL link. 
Your hosting company changed the actual location of your site
	
			This happens more frequently than you might guess (and they usually do it without telling
			you!), so double-check that your web site address is still the same.
		 
			For most sites, you can determine the actual location of your site by waiting
			for your home page to finish displaying, then using the address as shown at
			the top of your browser's window.
		 
			Note that you do not need to sign up again to change your site's address!
			Simply log in, go to the
			 page and then use the change URL link. 
Your site has an advertising frameset
	
			It is common for hosting companies which provide free web space
			to place your site within an "advertising frameset". Sites like
			these have only one page at your home address - the advertising
			frameset. All your  pages are located someplace else.
		 
			To see if this is being done, you can browse to your online home page
			and take a look at the HTML source using your browser.
			Look for the framesettag and, if
			found, look for aframetag
			indicating the actual location of your site. 
			For example if your site is at:
		 
			https://hometown.example.com/somesite/
		 
		when you look at the HTML you might find something like:
		 
			<frame src="https://members.example.com/_ht_a/somesite/" name=contentFrame>
		 
		This indicates that your pages are actually at:
		 
			https://members.example.com/_ht_a/somesite/
		 
			Once you determine where your site is actually located you can specify this location as
			an additional starting point for the spider.
			To do this simply log in, go to the
			 page and then use the set starting points link. 
Your are using a nofollow robots meta tag
	
			The search engine spider honors your "robots nofollow" meta tags.
			If your site has one or more pages which contain the tag:
		 
			<meta name=robots content="nofollow">
		 
		then the links on those pages will be ignored, possibly resulting in incomplete indexing
		of your site.
		 
			There a couple ways of fixing this:
		 
			
				You can override a particular robots meta tag by adding the FreeFind version of the tag
				after the robots meta tag.
				The FreeFind version has the same possible content values, but has the name "FreeFind"
				instead of "robots". Use something like:
				
					<meta name=FreeFind content="all">
				
				You can make FreeFind ignore all robots meta-tags on all pages by adding the following tag on the first page the
				FreeFind spiders reads:
				
					<meta name=FreeFind content="noRobotsTag">
				It should be added before any robots meta-tags are encountered. 
There are parts of your site which cannot be found by following links
	
			The spider (indexer) locates the pages of your site by following all the links it can
			find on your site which lead to other pages in your site.
			It does not just scan your server's hard disk! 
			If there are parts of your site which don't have links to them but need to be indexed,
			you must let the spider know about them.
			There are two ways of doing this:
		 
			
				You can use the
				FreeFind Links tag to provide the
				spider with links to follow but which are not displayed. This tag needs to be placed in
				a page that is already found, so the spider can find and processes it.
			
				You can provide one or more additional starting points for the spider.
				To do this simply log in, go to the
				 page and then use the set starting points link.
				Note that each starting point is treated as if it were a separate site, not a single page. 
		After letting the spider know where to start looking for the missing areas of your site, you
		will need to re-spider your site to see the results.
		To do this simply log in, go to the
		  
		page and use the index now  link.
			 
	MORE QUESTIONS
 
Your site uses applets for links
	
			The spider (indexer) locates the pages of your site by following all the links it can
			find on your site which lead to other pages in your site.
			It does not just scan your server's hard disk! 
			Links embedded in applets (or expressed in applet parameters) cannot be followed by our
			spider (nor any other one we're aware of). This means that if all your links to a page
			are applet links, that page will not be found.
		 
			There are two ways around this problem:
		 
			
				The recommended way is to use the
				FreeFind Links tag to provide the
				spider with links to follow but which are not displayed. This tag should be placed in
				the page(s) with the applet links.
			
				A less optimal way is to provide one or more additional starting points for the spider.
				To do this simply log in, go to the
				 page and then use the set starting points link.
				Although each starting point is treated as if it were a separate site and not a single page,
				if your site uses applet links exclusively you will end up needing to provide a comprehensive
				list of all your pages! 
		After providing "spider-friendly" links, you
		will need to re-spider your site to see the results.
		To do this simply log in, go to the
		  
		page and use the index now  link.
			 
Your site has links exclusively in flash content
	
			The spider (indexer) locates the pages of your site by following all the links it can
			find on your site which lead to other pages in your site.
			It does not just scan your server's hard disk! 
			Links embedded in flash content cannot be followed by our spider.
			This means that if all your links to a page are flash links, that page will not be found.
		 
			There are two ways around this problem:
		 
			
				The recommended way is to use the
				FreeFind Links tag to provide the
				spider with links to follow but which are not displayed. This tag should be placed in
				the page(s) with the flash links.
			
				A less optimal way is to provide one or more additional starting points for the spider.
				To do this simply log in, go to the
				 page and then use the set starting points link.
				Although each starting point is treated as if it were a separate site and not a single page,
				if your site uses flash links exclusively you will end up needing to provide a comprehensive
				list of all your pages! 
		After providing "spider-friendly" links, you will need to re-spider your site to see the results.
		To do this simply log in, go to the
		  
		page and use the index now  link.
			 
The only links to some pages are built using javascript
	
			The spider (indexer) locates the pages of your site by following all the links it can
			find on your site which lead to other pages in your site.
			It does not just scan your server's hard disk! 
			Although FreeFind is unusual in that it tries to extract links from javascript,
			if your links are built up out of separate pieces they will not be found.
		 
			There are two ways around this problem:
		 
			
				The recommended way is to use the
				FreeFind Links tag to provide the
				spider with links to follow but which are not displayed. This tag should be placed in
				the page(s) with the built-up javascript links.
			
				A less optimal way is to provide one or more additional starting points for the spider.
				To do this simply log in, go to the
				 page and then use the set starting points link.
				Note that each starting point is treated as if it were a separate site, not a single page. 
		After providing "spider-friendly" links, you will need to re-spider your site to see the results.
		To do this simply log in, go to the
		  
		page and use the index now  link.
			 
The only links to some pages are in included JS files
	
			The spider (indexer) never reads JS files, so links your included javascript will not be found.
			There are two ways around this problem:
		 
			
				The recommended way is to use the
				FreeFind Links tag to provide the
				spider with links to follow but which are not displayed. This tag should be placed in
				the page(s) with the built-up javascript links.
			
				A less optimal way is to provide one or more additional starting points for the spider.
				To do this simply log in, go to the
				 page and then use the set starting points link.
				Note that each starting point is treated as if it were a separate site, not a single page. 
		After providing "spider-friendly" links, you will need to re-spider your site to see the results.
		To do this simply log in, go to the
		  
		page and use the index now  link.
			 
You have links embedded in some type of browser plugin
	
			The spider (indexer) locates the pages of your site by following all the links it can
			find on your site which lead to other pages in your site.
			It does not just scan your server's hard disk! 
			Links embedded in plugin content cannot be followed by our spider.
			This means that if all your links to a page are plugin links, that page will not be found.
		 
			There are two ways around this problem:
		 
			
				The recommended way is to use the
				FreeFind Links tag to provide the
				spider with links to follow but which are not displayed. This tag should be placed in
				the page(s) with the plugin links.
			
				A less optimal way is to provide one or more additional starting points for the spider.
				To do this simply log in, go to the
				 page and then use the set starting points link.
				Although each starting point is treated as if it were a separate site and not a single page,
				if your site uses plugin links exclusively you will end up needing to provide a comprehensive
				list of all your pages! 
		After providing "spider-friendly" links, you will need to re-spider your site to see the results.
		To do this simply log in, go to the
		  
		page and use the index now  link.
			 
Your site is not fully contained in the starting directory
	
			By default, the spider constrains itself to the directory tree that it starts in.
			For example, if it starts at your home page:
		 
			https://members.example.com/~imauser/index.html
		 
		the it will follow links to here:
		 
			https://members.example.com/~imauser/archive/...
		 
		but not to here:
		 
			https://members.example.com/~somebodyelse/...
		 
			Typically this is exactly what's desired. In some cases, however, you may want to the spider
			to jump to some other directory tree.
			For example, if your home page is actually down a directory:
		 
			https://members.example.com/~imauser/home/index.html
		 
		and you want to follow links to here:
		 
			https://members.example.com/~imauser/archive/...
		 
		then you will need to let the spider
		know that it's OK to jump to the  archive directory.
		You do this by providing an additional starting point for the spider that is within the
		 archive directory, i.e.:
		 
			https://members.example.com/~imauser/archive/index.html
		 
			To set additional starting points simply log in, go to the
			 page and then use the set starting points link.
			Note that each starting point is treated as if it were a separate site and not a single page.
			After specifying additional starting points, you will need to re-spider your site to see the results.
			To do this use the index now link. 
Your site is not fully contained within the starting domain
	
			By default, the spider constrains itself to the domain that it starts in.
			For example, if it starts at your home page:
		 
			https://example.com/index.html
		 
		the it will follow links to here:
		 
			https://example.com/archive/...
		 
		but not to here:
		 
			https://example.net/...
		 
			Typically this is exactly what's desired (if it didn't do this, it would end up indexing the entire web!).
			In some cases, however, you may want to the spider to jump to some other domain.
			An example might be a site:
		 
			https://example.com/index.html
		 
		which has a separate domain for the archive area:
		 
			https://archive.example.com/index.html
		 
		In cases like these you will need to let the spider
		know that it's OK to jump to the other domain.
		You do this by providing an additional starting point for the spider, like:
		 
			https://archive.example.com/index.html
		 
		To set additional starting points simply log in, go to the
		 page and then use the set starting points link.
		Note that each starting point is treated as if it were a separate site and not a single page.
	After specifying additional starting points, you will need to re-spider your site to see the results.
		To do this use the index now link. 
There was internet congestion when you last indexed your site
	
			Yes, it happens. Sometimes the internet has a traffic jam!
			Although the search engine spider (indexer) will try repeatedly, sometime it just
			cannot get through to your server. The solution is simple: just respider your site.
		 
			Before you do it is often a good idea to make sure that your site is actually online.
			Go online to your home page and "refresh" the page to make sure that everything seems
			to be working.
		 
			Your site is up? Then log in, go to the
			 page and then use the index now link to respider your site. |